Privacy policy

BONANZA Privacy Policy

This Privacy Policy explains how BONANZA collects, uses, and protects customer information when you visit bonaze.com, create an account, place an order, contact us, or subscribe to marketing.

Information We Collect

We may collect your name, email address, phone number, shipping and billing address, order details, device information, and website usage information.

How We Use Information

We use customer information to process orders, provide customer service, arrange shipping, prevent fraud, improve our website, personalize product recommendations, and send marketing messages when permitted.

Order, Shipping, and Payment Partners

To complete your order, we may share necessary information with trusted service providers, including payment processors, shipping carriers, fraud-prevention tools, email or SMS providers, analytics services, and Shopify-related services. These providers may only use the information needed to perform their services.

Cookies and Analytics

We use cookies and similar technologies to keep the cart working, remember preferences, understand site performance, and improve the shopping experience. You can manage cookies through your browser settings, but some store features may not work correctly if cookies are disabled.

Marketing

If you subscribe to marketing, we may send product updates, promotions, and styling information by email or SMS where permitted. You can unsubscribe from marketing emails using the unsubscribe link, or contact us at owen@bonaze.com.

Your Rights

Depending on your location, you may request access, correction, deletion, or restriction of your personal information. To make a privacy request, contact us at owen@bonaze.com.

Children's Privacy

BONANZA does not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and delete it where required.

Data Security

We use reasonable physical, technical, and administrative safeguards to help protect customer information. No method of internet transmission or electronic storage is completely secure, but we work to protect your data responsibly.

Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page.

Contact

For privacy questions or requests, contact BONANZA at owen@bonaze.com or WhatsApp +8615836567110.

Advertising and TikTok Data Sharing

We use TikTok advertising and measurement tools, including TikTok Pixel and Events API, to understand how visitors use our store, measure advertising performance, attribute website actions to advertisements, improve campaign delivery, and show more relevant advertising where permitted.

Depending on your interactions and privacy choices, information shared with TikTok may include page views, product interactions, cart and checkout activity, purchases, device and browser information, IP address, advertising or cookie identifiers, and related transaction details.

If Advanced Matching is enabled, customer information such as email address, phone number, name, or location may also be shared in hashed form to improve conversion matching and measurement.

TikTok processes this information under its own privacy and business data terms. Some service providers may process information in countries other than the country where you live. You can manage cookies through your browser settings. Where the Data Sharing Opt-Out link is available in our footer, you can use it to request that your data not be shared for certain advertising purposes. You may also contact us at owen@bonaze.com to exercise applicable privacy rights.