Privacy Policy

Last updated: July 7, 2026

This Privacy Policy explains how BONANZA collects, uses, and protects customer information when you visit our website, place an order, contact support, or use Shopify checkout.

Information We Collect

• Contact details such as name, email address, phone number, and shipping address.
• Order details including products purchased, order history, and customer service messages.
• Checkout and payment information processed through Shopify and authorized payment providers. BONANZA does not ask customers to send full card numbers, passwords, or verification codes by email, WhatsApp, or social media.
• Website usage information such as device, browser, pages visited, and general analytics data.

How We Use Information

• Process orders, payments, shipping, returns, and customer support requests.
• Communicate about orders, product questions, lace, color, texture, length, and after-sale support.
• Improve our website, product descriptions, customer experience, and fraud prevention.
• Send marketing messages only where permitted by law and customer consent.

Sharing Information

We do not sell personal information. We may share necessary information with trusted service providers such as Shopify, payment processors, shipping carriers, analytics providers, fraud-prevention tools, and customer support tools when needed to run the store and fulfill orders.

Payment Security

Payments are processed through Shopify checkout and authorized payment providers. The exact payment methods available are shown at checkout. Do not send private payment credentials to anyone claiming to represent BONANZA.

Cookies and Analytics

Our website may use cookies and similar technologies to support checkout, remember preferences, understand traffic, improve performance, and measure marketing effectiveness.

Your Choices

You may contact us to request access, correction, deletion, or marketing opt-out where applicable. Some information may need to be retained for legal, tax, fraud-prevention, or order-record purposes.

Contact

For privacy questions, contact BONANZA at owen@bonaze.com.