Conditions d’utilisation
Terms of Service
Welcome to BONAZE.com. This website is operated by BONAZE. By visiting our website or placing an order, you agree to these Terms of Service and to all policies posted on our store.
Online Store Terms
You must be at least the age of majority in your location, or use this site with permission from a parent or legal guardian. You may not use our products or website for any unlawful purpose, and you may not transmit viruses, harmful code, or content that infringes the rights of others.
Product Information
We work to display product photos, colors, lengths, lace types, textures, prices, and descriptions as accurately as possible. Because human hair wigs are handmade and screen settings vary, slight differences in color, curl pattern, density, lace appearance, and measurements may occur.
Orders and Acceptance
After you place an order, we may contact you if payment verification, address confirmation, product availability, or additional information is needed. BONAZE reserves the right to refuse or cancel an order if there is a pricing error, stock issue, suspected fraud, payment problem, or other reasonable business concern.
Prices and Payment
Prices are listed in the currency shown at checkout. Taxes, duties, customs charges, and shipping fees may apply depending on your location and order details. Payment must be completed before an order is processed.
Shipping and Delivery
Orders are shipped according to the shipping policy shown on our website. Delivery times are estimates and may be affected by carrier delays, customs clearance, weather, holidays, or other circumstances outside our control. Once a carrier marks an order as delivered, the package is considered delivered.
Returns and Exchanges
Eligible returns and exchanges are handled according to our refund policy. Items must meet the stated return conditions. Customers should contact us before sending any item back so we can provide the correct return instructions.
Account Responsibility
If you create an account, you are responsible for keeping your login information secure and for all activity under your account. Please contact us immediately if you believe your account has been used without authorization.
Intellectual Property
All website content, including text, images, product descriptions, logos, graphics, videos, and layout, belongs to BONAZE or its content providers and may not be copied, sold, reused, or distributed without written permission. If you believe any content infringes your rights, contact us and we will review it promptly.
User Content and Reviews
If you submit reviews, comments, photos, messages, or other content, you confirm that you have the right to share it and that it does not violate any third-party rights. You allow BONAZE to use, display, reproduce, and edit that content for store, marketing, and customer service purposes where permitted by law.
Limitation of Liability
BONAZE is not responsible for indirect, incidental, special, or consequential damages related to use of this website or products, except where prohibited by law. Our total liability for any claim will not exceed the amount paid for the relevant order.
Changes to Terms
We may update these Terms of Service from time to time. The latest version will be posted on this page, and continued use of the website means you accept the updated terms.
Contact
For questions about these Terms of Service, contact BONAZE at owen@bonaze.com or WhatsApp +8615836567110.